They literally think they should be compensated for their feelings.
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It's called stress.
Lefties assigned new, bigger words to it to rationalize their inability to deal with it.
"I'm not stressed, I'm undergoing emotional labour, and that takes a toll! Thus, I deserve credit as well as a break from things like paying my bills on time. It's not my fault I can't get myself out of bed so that I can consistently make it to work on time and hold down a job, it's societies fault for stressing me out so much, so it only makes sense that the government provides for me because if I wasn't so stressed I would be able to do those things!!!111111"
-retards
I don't disagree, but it really isn't those types of stress. It's the job related from dealing with customers, and doing it properly. You know how many times I've wanted to tell a customer that they're fucking retarded?
Probably once a week. It's similar to emotional IQ. Another buzzwordy thing to explain 'good at reading people'.
Someone who is good at emotional labour is good at taking a whole lot of shit, compartmentalizing it, and still treating that customer well and getting the job done. Pretty much a descriptor of anyone who's good at managing hard to manage people.
I don't know who expects to get paid for shit outside of an actual job, but yeah, that's just called living life.